Privacy policy

Privacy Policy

Last updated: March 30, 2026

This Privacy Policy explains how Deal Dunk LLC (“Deal Dunk,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit dealdunk.com (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).

In this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, Site visitors, and other individuals whose information we collect in connection with the Services.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge and agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.


1. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time, including to reflect changes in our business practices, operational needs, legal requirements, or regulatory obligations. When we do, we will post the updated version on the Site, revise the “Last updated” date above, and take any other steps required by applicable law.


2. How We Collect and Use Personal Information

To operate the Services, we collect personal information from a variety of sources. The information we collect and how we use it depends on how you interact with us.

In addition to the specific purposes described below, we may use personal information to provide and improve the Services, communicate with you, process transactions, comply with legal obligations, enforce our terms and policies, and protect the Services, our business, and our users.


3. Personal Information We Collect

The types of personal information we collect depend on your interactions with the Site and Services. When we refer to “personal information,” we mean information that identifies you, relates to you, describes you, or could reasonably be linked to you.


Information You Provide Directly

Information you submit directly through the Services may include:

  • your name, email address, mailing address, phone number, and other contact details;
  • billing and shipping information;
  • payment confirmation details;
  • account information such as username, password, and security-related information;
  • shopping activity, such as items viewed, placed in your cart, or added to a wishlist; and
  • information you include when contacting customer support or otherwise communicating with us.

Some features of the Services may require you to provide certain information. If you choose not to provide it, some features may not work properly or may be unavailable.


Information Collected Automatically

We may automatically collect certain information about your interaction with the Services (“Usage Data”). This may be collected through cookies, pixels, tags, web beacons, software development kits, and similar technologies (“Cookies”).

Usage Data may include information such as your IP address, browser type, device type, operating system, pages viewed, links clicked, time spent on pages, referring URLs, and how you interact with your account or the Site.


Information We Receive from Third Parties

We may also receive information about you from third parties, including service providers and business partners, such as:

  • companies that support our Site and Services, including e-commerce and hosting providers;
  • payment processors that collect payment details needed to process your transaction;
  • advertising, analytics, and marketing partners;
  • third parties that help us measure performance, personalize advertising, or improve the Services; and
  • other entities that collect information on our behalf through tracking tools and similar technologies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or for their own privacy practices.


4. How We Use Personal Information

Providing Products and Services

We use personal information to provide the Services and fulfill our contractual obligations to you, including to:

  • process payments;
  • fulfill and ship orders;
  • provide account functionality;
  • send order, billing, shipping, return, or exchange updates;
  • manage returns, refunds, exchanges, and customer service requests; and
  • enable reviews or other interactive features.


Marketing and Advertising

We may use your personal information for marketing, promotional, and advertising purposes, including to send you marketing communications by email, text message (SMS), postal mail, or other permitted channels.

By providing your phone number, you consent to receive SMS messages from Deal Dunk LLC, subject to applicable law. Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP to one of our text messages or by contacting us at support@dealdunk.com. For help, reply HELP. Consent to receive marketing messages is not a condition of purchase.

We may also use personal information to personalize your experience, better tailor advertising, build audiences, measure campaign effectiveness, and show you promotions on our Site or on other websites, platforms, or services.

In addition, subject to applicable law, we may use customer information for marketing, advertising, retargeting, audience building, analytics, and related business purposes on behalf of Deal Dunk LLC and also for our parent companies, subsidiaries, affiliates, sister companies, brands, and other entities that are related to Deal Dunk LLC through common ownership, control, or management. We may also disclose personal information to those related entities for those same purposes, subject to applicable law and any rights you may have to opt out.


Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to fraudulent, unlawful, malicious, or unauthorized activity, and to protect our systems, business, customers, and others.

If you create an account, you are responsible for keeping your login credentials secure. If you believe your account has been compromised, please contact us immediately.


Customer Support and Communications

We use personal information to respond to your questions, provide support, communicate with you about your account or transactions, and improve our Services and customer experience.


5. Cookies and Similar Technologies

Like many websites, we use Cookies and similar technologies to operate and improve the Site and Services, remember your preferences, understand how users interact with the Site, and support analytics and advertising efforts.

We may also allow third parties and service providers to use Cookies and related technologies on our Site to help us provide services, perform analytics, and deliver more relevant advertising on our Site and elsewhere.

Most web browsers accept Cookies automatically, but you can usually modify your browser settings to remove, block, or reject Cookies. Please note that blocking or removing Cookies may affect the functionality of the Services and may cause certain features not to work properly.


6. How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes consistent with this Privacy Policy, including in the following circumstances:

  • to vendors, contractors, service providers, and other third parties that perform services on our behalf, such as payment processing, hosting, analytics, fraud prevention, customer support, fulfillment, shipping, and cloud storage;
  • to advertising, marketing, and business partners;
  • to our parent companies, subsidiaries, affiliates, sister companies, brands, and other entities related to Deal Dunk LLC through common ownership, control, or management, including for business operations, analytics, customer support, marketing, audience development, and advertising purposes;
  • when you direct us to disclose information or otherwise consent to disclosure;
  • in connection with a merger, financing, acquisition, bankruptcy, sale of assets, or other business transaction;
  • to comply with applicable law, legal process, lawful requests, or governmental requirements; and
  • to enforce our terms, policies, and rights, or to protect the Services, our users, or others.

Over the past 12 months, we may have disclosed the following categories of personal information for the purposes described in this Privacy Policy:

  • identifiers, such as contact details and account information;
  • commercial information, such as purchase history, product interests, and customer service records; and
  • internet or other electronic network activity information, such as Usage Data.

Recipients may include service providers, business partners, advertising and marketing partners, and affiliated or related entities under common ownership or control.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.


7. User-Generated Content

The Services may allow you to submit reviews, comments, or other user-generated content. If you choose to post content in public areas of the Services, that content may be visible to others and may become publicly available.

We cannot control how others may use information you choose to make public, and we are not responsible for the privacy, security, or misuse of information you voluntarily disclose in public areas.

 

8. Third-Party Websites and Links

The Site may contain links to third-party websites, platforms, or services that are not owned or controlled by Deal Dunk LLC. If you follow those links, you should review the privacy policies and terms of those third parties.

We are not responsible for the privacy, security, content, or practices of third-party sites or services, and inclusion of a link does not imply endorsement.


9. Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, a parent or guardian may contact us to request deletion.

As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of individuals under 18 years of age in a manner that requires special treatment under applicable law.


10. Security and Retention

We use reasonable measures designed to protect personal information, but no method of transmission over the internet or method of storage is completely secure. As a result, we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain your account, provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and protect our business interests.


11. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law and any permitted exceptions. These rights may include:

  • the right to know or access the personal information we collect, use, or disclose about you;
  • the right to request deletion of personal information;
  • the right to request correction of inaccurate personal information;
  • the right to request a copy of certain personal information in a portable format;
  • the right to opt out of targeted advertising, certain sharing, or certain sales of personal information, where applicable;
  • the right to limit certain uses or disclosures of sensitive personal information, where applicable;
  • the right to withdraw consent where processing is based on consent; and
  • the right to appeal a decision we make regarding your privacy request, where applicable.

You may also opt out of promotional emails by using the unsubscribe link included in those messages. Even if you opt out of marketing messages, we may still send you non-promotional communications, such as those relating to your account, orders, or ongoing business relationship with us.

To exercise any applicable privacy rights, please contact us at support@dealdunk.com.

We may need to verify your identity before responding to your request. Where permitted by law, you may designate an authorized agent to submit a request on your behalf, subject to verification requirements.

We will not discriminate against you for exercising any rights granted by applicable privacy law.


12. Complaints

If you have concerns or complaints about how we handle your personal information, please contact us at support@dealdunk.com. Depending on where you live, you may also have the right to appeal our decision or submit a complaint to a relevant regulator or data protection authority. All legal requests can be sent to carter@dealdunk.com.


13. International Users

Your personal information may be transferred to, stored in, and processed in countries outside the country where you live, including the United States.

If required by applicable law, we will use recognized legal mechanisms for cross-border transfers of personal information.


14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, you may contact us at:

Deal Dunk LLC
Website: dealdunk.com
Email: support@dealdunk.com